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VEHICLE STOLEN REPORT SUBMITED

HOW MUCH TIME DOES IT TAKE TO RECEIVE A CLAIM AND WHAT IS YOUR FEES FOR PROVIDING THIS SERVICE

Insurance Company not responding

Health insurance-Went hospital doctors said surgery but didn’t explain anything properly, I really want to take a 2nd opinion contacted customer care they misguide me and said that if I won’t go for surgery my future will be affected. I got admitted to hospital as insurance company forced me. Hospital admit me but did not explain my issue to me properly again, I asked hospital to discharge me, but it costed me Rs. 13000. Next day govt. hospital they say no surgery needed and the pvt hospital to get claim give false details to report. Given details to insurance but no update from them and if they won’t have miguided me i could had 2nd opinion and money could be saved.
Insurance company not doing anything since last 1 month after so many mails and calls.