Introduction:
- Shopping word is always been so much tempting for every person from younger to eldest age ’s from the decades till today will be tomorrow and will stay remain forever. A trend of shopping never take an end, from ladies to men to younger to older they find shopping is an enthusiastic activity. Nowadays Online Shopping added major spices in humans lives, Numbers of varieties of the product can easily be search or found by every customer in Online Shops. Online stores typically an e-commerce site which enable shoppers to use “search” features to find specific models, brands or items. Online customers must have access to the Internet and a valid method of payment in order to complete a transaction, such as a credit card, an Interact-enabled debit card, or a service such as PayPal. For physical products (e.g., paperback books or clothes), the e-tailer ships the products to the customer; for digital products, such as digital audio files of songs or software, the e-tailer typically sends the file to the customer over the Internet. The largest of these online retailing corporations are Alibaba, Amazon.com, and eBay. One of the Online Shopping Site is SHOPCLUES.
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- Shop Clues is online market Place which was launched by Clues Network Pvt. Ltd. It was established in July 2011 in Silicon Valley by Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal. Based in Gurgaon, India, the company claims to have over 6 lakh merchants and 2.8 crore products on its platform, serving over 32,000 pin codes across the country. Numbers of products are categories in Shop Clues like electronics, home kitchen set, clothes, shoes etc. the company highly focused on portion and offers the cost and the price of products are quite fair as compared to other e-commerce sites or companies. Shop Clues offer customer gift vouchers on the basic product purchased, they mostly offer huge numbers of offers in branded clothes and stuff. The quality of service and the product are good, the rates are always attractive in branded clothes and they promote more on branded products. They mainly focused on customer feedbacks and return and refund services. ShopClues is award-winning E-commerce site In 2016, received the Gold Award at APAC Effie Awards for GharWapsi campaign in David vs. Goliath category. In 2016, won the Marketing Campaign of the Year at CMO Asia Awards. In 2016, received Award for Consumer Insight at CMO Asia Awards. In 2016, became the bronze winner in Film 12B Retail Advertising category for GharWapsi Sale – Bhains Ki Aankh campaign at Abby Awards. In 2016, received an award in Search Marketing at 6th India Digital Awards function. In 2015, won Silver at Effie India Awards for GharWapsi Campaign. In 2015, honored with Advertising Campaign of the Year by Indian e-retail Awards for its TVC, From Ding to Dong. In 2015, termed as the Coolest Start-Up in India by Business Today. In 2015, received Interactive – Remarketing and Retargeting at DMA Asia ECHO Awards. In 2013, featured in Red Herring Asia Top 100 Winners List.n 2013, bagged Best e-Commerce Site of the Year award by Global Youth Marketing Format Social Media Summit and Awards. In 2013, received the ‘Best e-Retailer of the Year – Value for Deals’ title by Franchise India at 2ndNational Indian e-Retail Awards.
Shopping:
- If a person wants to shop on ShopClues and want to grab an exciting offer they can simply make an online account with Gmail or personal account to log in and can enter to see various exciting offers and find their favorites products inside ShopClues. ShopClues also provide an Android application because the app is user-friendly and handy. Connecting with ShopClues with app provides a different type of featured and detailed well and it is fast and valid.
- ShopClues not only connects local people to buy but now can sell services by making it fast and easy for anyone to post a listing through their mobile phone or on the web. One can register themselves as a seller as a merchant on ShopClues. Given below is the list of steps for registering on ShopClues:
- Log in to the official website of ShopClues
- Then, click on the link “Merchant Registration” and register as a seller
- You will be directed to a page where you have to enter your basic information including your name, name of your online store that you want to register, email, mobile number, business type, and your password
- Press the Submit button once you successfully fill up all the mandatory fields
- Another tab will appear asking for seller information including your company and personal contact information
- Then, you have to furnish the contact person and address information from where the courier partners of ShopClues will pick up your products
- Next, you will be asked to give your bank details
- After giving all the inputs, just go ahead with the seller service fee agreement, which gives information regarding service fee and fulfillment fee based on category
- Now, you have properly complied with almost all the preliminary needs. You can now arrange for catalogs for your virtual storefront
Analyzing service quality:
- ShopClues Manager are responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store. Typical responsibilities of the job include: recruiting, training, supervising and appraising staff. Dealing with customer queries and complaints.
- ShopClues focuses on unstructured categories of home and kitchen, fashion, electronics and daily utility items. Across various categories, the company highly promotes local as well as regional brands. Around 70% of its Gross Merchandising Value (GMV) is received from Tier – II and Tier – III cities.
- In June 2016, the online marketplace reached half a million sellers on its platform, claimed to be the highest in the Indian e-commerce industry. The employee strength as of 2017 is more than 11,000 people. So to answer your question, it is not ShopClues site selling a fake product but the specific vendor you purchased it from since ShopClues is an intermediary. …Shopclues doesn’t sell any fake products, it depends on the sellers.
How can I return my order on ShopClues?
- Return/Replacement Policy
- You can place a Return request within 10 days of order delivery
- Return request will be reviewed by ShopClues.
If required, the request will be shared with the merchant for his/her approval.
After approval, pickup of the product will be arranged through our courier partners.
Filing a Return Request:
- You can file a return request at your ShopClues account.
- Return request will be reviewed by ShopClues.
- If required, the request will be shared with the merchant for his/her approval.
- After approval, pickup of the product will be arranged through our courier partners.
What is Cluebucks in ShopClues?
Clues Bucks are loyalty points that are credited to your ShopClues Account, every time you make a purchase. One Clues Bucks is equivalent to Re. You can redeem these loyalty points on your next shopping at ShopClues.
Is ShopClues an Indian company?
- ShopClues was founded in July 2011 and the mastermind powering the venture was Sandeep Aggarwal, one of the co-founders of the company. … ShopClues is headquartered in Guru Gram and is an Indian subsidiary of US-based Clues Network Inc.
- The amount that you pay while ordering at ShopClues includes the product and courier charges. The amount to be paid on Cash on Delivery orders is mentioned on the package. You are not required to pay any extra amount at the time of receiving the order.
- Shopclues Surety is an extension of the Shopclues Buyer Protection program. It is a premium service offered to online customers. It assures them that a product has passed through a series of quality checks so they receive nothing but the best.
- ShopClues Connect has enabled our customers and sellers to communicate with ease. With this exciting feature, you can now chat with customers in real time to increase your sales, seller rating and overall customer satisfaction,
- Shopclues benefits and perks, including insurance benefits, retirement benefits, and vacation policy. Reported anonymously by Shopclues employees
Conclusion:
Due to these facilities & security reason,shopcluse is the best way of shopping.
